1. Introduction
True North Digital respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting us or requesting our services.
2. Information We Collect
We may collect information such as:
- Your full name
- Email address
- Business name
- Selected service
- Project budget
- Project requirements and description
- Information you send through WhatsApp or Facebook
3. Automatically Collected Information
We may collect limited technical information such as your browser type, device type, referring page, pages visited and general website usage data.
4. How We Use Your Information
We may use your information to:
- Respond to enquiries
- Prepare quotations and project proposals
- Communicate about your project
- Provide and improve our services
- Maintain website security
- Understand how visitors use our website
- Comply with applicable legal obligations
5. Sharing of Information
We do not sell, rent or trade your personal information. Information may only be shared with trusted service providers where necessary to deliver a service, maintain the website, process technical operations or comply with legal requirements.
6. Cookies and Analytics
Our website may use cookies or analytics tools to improve functionality and understand website traffic. You may restrict cookies through your browser settings.
7. Data Security
We use reasonable technical and organisational safeguards to protect information against unauthorised access, loss, alteration or misuse. However, no internet transmission or storage method can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as it is reasonably needed to respond to enquiries, provide services, maintain business records or meet legal obligations.
9. Third-Party Links
Our website may link to third-party websites or platforms, including Facebook and WhatsApp. We are not responsible for their privacy practices or content.
10. Your Choices
You may contact us to request access to, correction of or deletion of personal information we hold about you, subject to any applicable legal or record-keeping requirements.
11. Changes to This Policy
We may update this Privacy Policy when our services, website or legal obligations change. The latest version will be published on this page.
12. Contact Us
True North Digital
Phone: +264 81 550 7356
Email:
hello@truenorthdigitalnam.com
Okahandja, Namibia